IT Service Management Platform Engineer (f/m/div)
Job Family
Information Technology
Type of employment
Full time
Duration of employment
Permanent
Preferred start date
2026-03-01
Join As
Professional (incl. Management Positions)
Is this position eligible for Hire4IFX?
Yes
#WeAreIn for jobs that impact everyone's life. Transforming data into decisions, are you ready to shape the future? As an IT Service Management Platform Engineer on the Software & Data Science team, you will be working on global platform operation, implementation activities and cutting-edge AI use cases in an enterprise global IT Service Management environment. Are you in?
Your RoleKey responsibilities in your new role
One key aspect in your new role is to implement
Artificial Intelligence (AI) use cases across the global IT Service Management (ITSM) landscape
. Further, coordination and implementation of version upgrade projects with focus on ITIL processes and containerization infrastructure come into the picture.
- Implementation of AI and system requirements in ITSM (e.g. ticket analysis)
- Operate and configure global applications on a container platform, e.g. OpenShift
- Support in various platform projects and lifecycle management
- Act as an interface between different parties
- Mix ITSM platform operation, development and innovation
During an
individual training phase, we will prepare you for your new tasks. With regular feedback discussions and planning of your professional and personal development we want to ensure your success in this position. In addition, you will have the opportunity to perform some of your tasks in your home office (Hybrid) and you can arrange your working hours flexibly.Your ProfileQualifications and skills to help you succeed
- A degree (ideally Master) in Computer Science, Informatics or similar
- First technical experience in system/platform operations and upgrade projects (BMC Remedy/Helix as an advantage)
- Software development experience and fit in technologies like agentic AI, MCP, RAG, LLM, agent-to-agent communication
- Experience in database technologies e.g. MS SQL
- Container Know-How in OpenShift
- Experience in integration of various kind of systems (REST, web services, etc.)
- English skills with German skills at a plus
We offer competitive salaries and additional benefits based on your performance, experience and qualification. The employment is in accordance with the collective salary and wage agreement for employees of the electrical and electronics industry, employment group G (https://www.feei.at/wp-content/uploads/2024/04/minimum-wages-blue-collar-workers-2025.pdf). The monthly salary is paid 14 times p.a. We offer a higher compensation depending on your expertise and skills.
Contact: Maria Pollai-Schlintl,
LinkedIn #WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.
