In your career, let’s prove what’s possible.
- Define target pricing for Clean Products.
- Recommends deal closure strategies.
- Conduct quarterly marketing and account reviews.
- Plan and manage Clean Evaluation Tool strategy.
- Participate in Configuration Reviews as a representative of the Business Development team.
- Provide management with regular updates on profitability progress and status
- Executes product market share and profitability objectives
- Represent the voice of the account team within the Product Group.
- Organize and host customers visits to the Villach site.
- Ensure commercial alignment with the Customer Support Business Group (CSBG) for the Clean Product Line.
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In your career, let’s prove what’s possible.
- Design, develop, troubleshoot, and debug software programs for enhancements and new products
- Implement new customer requirements and features in our existing application
- Maintain and enhance existing code base by investigating and resolving problem areas
- Demonstrate, clearly communicate, and present solutions through clear documentation, flowcharts, and well-structured code
- Collaborate with cross functional teams to design and develop software programs
- Provide customer support as needed within job scope
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Vollzeit | Teilzeit | Praktikum
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In your career, let’s prove what’s possible.
- Lead a team of Global Product Support engineers
- Manage to generate and release installation, maintenance, and upgrade procedures for new and existing hardware
- Establishes and maintains lines of communication with HW engineering and SW development on design, reliability, to solve product issues and production problems
- Resolve escalations and drive corrective actions with respective owners; Integrate common escalations into engineering programs to address recurring tool issues
- Ensure suppliers’ quality performance for consistent and reliable products
- Conduct design reviews with cross-functional teams and stakeholders to establish requirements and assure proper resourcing for tool installs, field upgrades. Contribute to design reviews to resolve hardware escalations.
- Generate and release installation, maintenance, and upgrade procedures for new and existing hardware.
- Serve as the Single Point of Contact for field or regional technical hardware responses.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering
- Ensure successful implementation of FIF products and CIP retrofits, including coordination of unreleased hardware documentation
- Support field readiness deliverables and develop supporting documentation such as maintenance procedures and training materials
- Execute projects for product development/improvement, product quality, and customer support
- Support for new products and continuously improved Beta versions; Collect customer data and feedback during beta evaluations and report lessons learned
- Participate in program and product audits to ensure product safety and compliance
- Work with Technical Publications on documentation templates and processes for document release
- Frequent customer business visits
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In your career, let’s prove what’s possible.
- Design, develop, troubleshoot, and debug software programs for our industrial machine controls applications.
- Write efficient, reliable code in C/C++ for computer devices, as well as interfaces, ensuring functionality and stability.
- Create, optimize, and integrate drivers for peripherals and interfaces like sensors, actuators, and communication modules.
- Analyze and optimize code for memory constraints, performance, and power consumption in embedded environments.
- Ensure maintainability of our first-class codebase through regular peer reviews, testing, and documentation.
- Conduct unit and functional testing, debugging, and troubleshooting of our controls software applications to ensure functionality and stability.
- Collaborate with hardware engineers to integrate software with hardware components and systems.
- Stay updated with industry trends, best practices, and emerging technologies in C++ programming for hardware equipment controls.
- Provide technical guidance and mentoring for junior engineers.
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