6 Sales Support Jobs in Kärnten
BE A WASTE TRANSFORMER
- Stärkung der Kundenzufriedenheit und -bindung: Du übernimmst die ganzheitliche Auftragsabwicklung unserer Ersatz- und Verschleißteile von der Angebots- und Auftragserstellung bis hin zur Rechnungslegung. Durch Deine kommunikative und organisierte Arbeitsweise werden so sämtliche Kundenanfragen und -anliegen sehr zeitnah bearbeitet. Deine kompetente Art unterstützt Dich auch in der zeitnahen und lösungsorientierten Abarbeitung von Reklamationen.
- Systemarbeit: Im ERP-System hältst Du sämtliche Kunden- und Händlerdaten stets auf dem neuesten Stand und sorgst kontinuierlich für Effizienzsteigerungen bei der Arbeit im System.
- Teamspirit: In enger Zusammenarbeit mit dem Team sowie mit Kolleg:innen aus dem Field Service, dem technischen Support und dem Vertrieb erarbeitest Du stets optimale Lösungen für unsere Kunden und Händler.
- Weiterentwicklung: Durch Dein prozessorientiertes Denken und Deine ERP-Erfahrung möchtest Du Dich zum ERP-Key User für den After Sales Bereich weiterentwickeln.
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In your career, let’s prove what’s possible.
- Manage order execution
- Optimize configurations to reduce product costs and maximize profitability
- Single point of contact and link between regional sales teams and factory for ordered systems
- Maintains relationship with field personnel to ensure timely, accurate, and prompt forecast submissions
- Cost analysis of shipped systems (calculation vs. actuals)
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In your career, let’s prove what’s possible.
- Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue.
- Drives required actions at the customer site to resolve escalations and prevent repeat / preventable problems.
- Participates in Lam’s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application.
- Acts as technical mentor for field and account engineers and may design or conduct training sessions.
- Provides serviceability / installation assessments on new products
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Vollzeit | Teilzeit | befristet | Praktikum
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In your career, let’s prove what’s possible.
- Leadership: Grow and develop the team to meet the needs of the Clean Product Line
- Customer Relationship Management: Develop and maintain strong relationships with key accounts, acting as the primary technical point of contact.
- Priority Alignment: Drive alignment between account teams and clean product line on priorities for market penetrations and defenses.
- Product Demonstrations: Organize product demonstrations and presentations to showcase the capabilities and benefits of Lam Research clean technologies.
- Feedback Loop: Gather and relay customer feedback to internal teams to drive continuous improvement and innovation in our products and services.
- Training and Education: Provide training and educational resources to customers and account teams to enhance their understanding and utilization of Lam Research clean technologies.
- Cross-Functional Collaboration: Work closely with sales, engineering, and product development teams to align customer needs with company objectives.
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In your career, let’s prove what’s possible.
- Customer Relationship Management: Develop and maintain strong relationships with key accounts, acting as the primary technical point of contact.
- Priority Alignment: Drive alignment between account teams and clean product line on priorities for market penetrations and defenses.
- Process Optimization: Collaborate with customers to optimize semiconductor manufacturing processes, ensuring the highest levels of efficiency and performance.
- Product Demonstrations: Organize product demonstrations and presentations to showcasethe capabilities and benefits of Lam Research technologies.
- Feedback Loop: Gather and relay customer feedback to internal teams to drive continuousimprovement and innovation in our products and services.
- Training and Education: Provide training and educational resources to customers and account teams to enhance their understanding and utilization of Lam Research technologies.
- Cross-Functional Collaboration: Work closely with sales, engineering, and product development teams to align customer needs with company objectives.
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