6 Business Processes Jobs in Kärnten
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In your career, let’s prove what’s possible.
- Define the customer’s Intellectual Property (IP) protection procedures, monitor its execution, perform data analysis to identify trends and area of improvements.
- Support the growing Cyber-Security testing and reporting for the laboratory and metrology environment in collaboration with the IT teams.
- Develop inspection techniques and metrology recipes supporting the data generation for customer demos.
- Take part in the organization and scheduling of the preventive maintenance and calibrations needed for the metrology tools.
- Execute the metrology tools periodic checks, applying Statistical Process Control (SPC) methods, ensuring that are operating within specified limits and producing consistent output.
- Support the data generation for internal and external audits, document the non-compliance findings, track, and follow-up on corrective actions.
- Collaborating in Continuous Improvement Plans (CIP) to optimize the Lab Operations business processes, supporting the digital transformation activities.
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Vollzeit | befristet | Praktikum
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In your career, let’s prove what’s possible.
- Lead a team of Global Product Support engineers
- Manage to generate and release installation, maintenance, and upgrade procedures for new and existing hardware
- Establishes and maintains lines of communication with HW engineering and SW development on design, reliability, to solve product issues and production problems
- Resolve escalations and drive corrective actions with respective owners; Integrate common escalations into engineering programs to address recurring tool issues
- Ensure suppliers’ quality performance for consistent and reliable products
- Conduct design reviews with cross-functional teams and stakeholders to establish requirements and assure proper resourcing for tool installs, field upgrades. Contribute to design reviews to resolve hardware escalations.
- Generate and release installation, maintenance, and upgrade procedures for new and existing hardware.
- Serve as the Single Point of Contact for field or regional technical hardware responses.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering
- Ensure successful implementation of FIF products and CIP retrofits, including coordination of unreleased hardware documentation
- Support field readiness deliverables and develop supporting documentation such as maintenance procedures and training materials
- Execute projects for product development/improvement, product quality, and customer support
- Support for new products and continuously improved Beta versions; Collect customer data and feedback during beta evaluations and report lessons learned
- Participate in program and product audits to ensure product safety and compliance
- Work with Technical Publications on documentation templates and processes for document release
- Frequent customer business visits
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