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Villach, Shenzhen, 深圳 (China)
18.11.2025
Villach, Shenzhen, 深圳 (China)
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Villach, Bukarest (Rumänien)
13.11.2025
Villach, Bukarest (Rumänien)
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Villach, München, Shanghai, Shenzhen (China)
11.11.2025
Villach, München, Shanghai, Shenzhen (China)
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Qualifikation und Anforderung
- Einen sicheren und modernen Arbeitsplatz sowie anspruchsvolle Aufgaben mit hoher Eigenverantwortung
- Gründliche Einarbeitung und Unterstützung durch kompetente und motivierte Kollegen
- Zahlreiche Mitarbeiter-Benefits, gute Work-Life-Balance
- Es erwartet dich selbstverständlich eine auf dem anzuwendenden Kollektivvertrag basierende Entlohnung ( KV- Arbeiter im Eisen- und Metallverarbeitenden Gewerbe, Qualifizierter Facharbeiter), welches je nach individueller Qualifikation und Berufserfahrung überzahlt wird
- Alles Weitere und die letztgültige Vereinbarung zur Entlohnung treffen wir gemeinsam im Rahmen eines persönlichen Gespräches
- Alle Bewerbungen werden selbstverständlich STRENG VERTRAULICH behandelt
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Villach, Warwick, RI (United States)
05.11.2025
Villach, Warwick, RI (United States)
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Vollzeit
Villach, München
19.11.2025
Villach, München
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In your career, let’s prove what’s possible.
- Leadership: Grow and develop the team to meet the needs of the Clean Product Line
- Customer Relationship Management: Develop and maintain strong relationships with key accounts, acting as the primary technical point of contact.
- Priority Alignment: Drive alignment between account teams and clean product line on priorities for market penetrations and defenses.
- Product Demonstrations: Organize product demonstrations and presentations to showcase the capabilities and benefits of Lam Research clean technologies.
- Feedback Loop: Gather and relay customer feedback to internal teams to drive continuous improvement and innovation in our products and services.
- Training and Education: Provide training and educational resources to customers and account teams to enhance their understanding and utilization of Lam Research clean technologies.
- Cross-Functional Collaboration: Work closely with sales, engineering, and product development teams to align customer needs with company objectives.
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In your career, let’s prove what’s possible.
- Lead a team of Global Product Support engineers
- Manage to generate and release installation, maintenance, and upgrade procedures for new and existing hardware
- Establishes and maintains lines of communication with HW engineering and SW development on design, reliability, to solve product issues and production problems
- Resolve escalations and drive corrective actions with respective owners; Integrate common escalations into engineering programs to address recurring tool issues
- Ensure suppliers’ quality performance for consistent and reliable products
- Conduct design reviews with cross-functional teams and stakeholders to establish requirements and assure proper resourcing for tool installs, field upgrades. Contribute to design reviews to resolve hardware escalations.
- Generate and release installation, maintenance, and upgrade procedures for new and existing hardware.
- Serve as the Single Point of Contact for field or regional technical hardware responses.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering
- Ensure successful implementation of FIF products and CIP retrofits, including coordination of unreleased hardware documentation
- Support field readiness deliverables and develop supporting documentation such as maintenance procedures and training materials
- Execute projects for product development/improvement, product quality, and customer support
- Support for new products and continuously improved Beta versions; Collect customer data and feedback during beta evaluations and report lessons learned
- Participate in program and product audits to ensure product safety and compliance
- Work with Technical Publications on documentation templates and processes for document release
- Frequent customer business visits
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