In your career, let’s prove what’s possible.
- Responsible for customer betas including installation, qualification, milestones, technical requirements, training and certification of local teams / customer
- Provides support to engineering and service products both at the factory and in the field
- Includes working in customer wafer fabrication sites / environments as required to fulfil the support function
- Creates and presents reports related to design, reliability, maintenance problems, SW bugs, projects and escalations to the relevant factory groups
- Creates and updates documentation for field service engineers and customers
- Support reported product issues by the field service engineers via problem reports
- Participates and leads as required Knowledge Management activities to share learning worldwide in order to expedite solutions, reduce repeat issues, escalations and improve cycle time closure
- Provides support to customer/users where the product is highly technical or sophisticated in nature
- Represents Lam by creating material and expertly presenting technical findings to the customer
- Can take place at the factory or in the field depending on the need
- Can include travel at short notice (24 hours)
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Announcement
- Contribution to the main research area of Microeconomics and Game Theory with a focus on General Equilibrium Theory, Contract Theory and/or Mechanism Design Theory;
- Independent teaching at the university as well as supervision of student work;
- Independent research and publication (the position comes with substantial travel funding) with the aim of habilitation;
- Contribution to the departmental research agenda, teaching, administration, and quality assurance measures;
- Organisation and acquisition of funded projects as well as participation in departmental research projects;
- Substantive and organisational participation in workshops, conferences and other events;
- Participation in the management and development of the department as well as its national and international networks.
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In your career, let’s prove what’s possible.
- Responsible for providing quality on-site repair and maintenance service of complex electro-mechanicalsystems. Analytical troubleshooting of technical problems to component level
- Performs complete installation/relocation start-up services
- Troubleshoots equipment problems and conduct diagnostic procedures to isolate problems and take stepsto minimize downtime or system interruptions and eliminate equipment malfunctions. Determine correctiveactions as required
- Performs installations and/or relocations of equipment at customers’ sites
- Remains up to date on equipment/tools through appropriate training, manuals, factory periodicals and otherrelevant materials
- Assists in complex field modifications and updates as released in Engineering Change Notifications
- Maintains records and reports as required to properly coordinate activities with supervisors and customers
- Responsible for Planning, management, and execution of projects of a limited scope and duration
- Coaches less experienced collegues within job scope
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In your career, let’s prove what’s possible.
- Responsible for performing professional process engineering research, development and evaluation in semiconductor environment
- Reviews processing techniques and methods applied in the manufacture, fabrication and evaluation of products including in-house lab demonstrations
- Conceives and plans projects involving definition and selection of new concepts and approaches
- Works with customer and senior engineers cross functionally to understand roadmaps, process flow, inflection points, requirements and business issues/ challenges.
- Acts as customer technology manager in the planning, data collection, analysis and reporting
- Acts as single point of contact accountable for process related customer requests
- Drives introduction and evaluation of new technologies at customer sites including new tool qualifications
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In your career, let’s prove what’s possible.
- Customer Relationship Management:
Develop and maintain strong relationships with key accounts,acting as the primary technical point of contact. - Priority Alignment:
Drive alignment between account teams and clean product line on priorities formarket penetrations and defenses. - Process Optimization:
Collaborate with customers to optimize semiconductor manufacturing processes,ensuring the highest levels of efficiency and performance. - Product Demonstrations:
Organize product demonstrations and presentations to showcasethecapabilities and benefits of Lam Research technologies. - Feedback Loop:
Gather and relay customer feedback to internal teams to drive continuousimprovementand innovation in our products and services. - Training and Education:
Provide training and educational resources to customers and account teams toenhance their understanding and utilization of Lam Research technologies. - Cross-Functional Collaboration:
Work closely with sales, engineering, and product development teamsto align customer needs with company objectives.
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In your career, let’s prove what’s possible.
- Customer Relationship Management: Develop and maintain strong relationships with key accounts, acting as the primary technical point of contact.
- Priority Alignment: Drive alignment between account teams and clean product line on priorities for market penetrations and defenses.
- Process Optimization: Collaborate with customers to optimize semiconductor manufacturing processes, ensuring the highest levels of efficiency and performance.
- Product Demonstrations: Organize product demonstrations and presentations to showcasethe capabilities and benefits of Lam Research technologies.
- Feedback Loop: Gather and relay customer feedback to internal teams to drive continuousimprovement and innovation in our products and services.
- Training and Education: Provide training and educational resources to customers and account teams to enhance their understanding and utilization of Lam Research technologies.
- Cross-Functional Collaboration: Work closely with sales, engineering, and product development teams to align customer needs with company objectives.
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In your career, let’s prove what’s possible.
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Vollzeit
Villach (Austria), Munich (Germany)
10.04.2026
Villach (Austria), Munich (Germany)
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In your career, let’s prove what’s possible.
- Leadership: Grow and develop the team to meet the needs of the Clean Product Line
- Customer Relationship Management: Develop and maintain strong relationships with key accounts, acting as the primary technical point of contact.
- Priority Alignment: Drive alignment between account teams and clean product line on priorities for market penetrations and defenses.
- Product Demonstrations: Organize product demonstrations and presentations to showcase the capabilities and benefits of Lam Research clean technologies.
- Feedback Loop: Gather and relay customer feedback to internal teams to drive continuous improvement and innovation in our products and services.
- Training and Education: Provide training and educational resources to customers and account teams to enhance their understanding and utilization of Lam Research clean technologies.
- Cross-Functional Collaboration: Work closely with sales, engineering, and product development teams to align customer needs with company objectives.
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Announcement
- Independent research with the goal of completing a Doctoral programme in Informatics
- Participation in research and teaching activities of the department
- Independent delivery of courses
- Supervision of students
- Participation in organisational and administrative tasks and in quality assurance measures
- Participation in public relations activities of the Faculty of Technical Sciences
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Announcement
- Research in one of the following three domains:
- Machine learning (e.g., with application to communication systems, or energy systems, or biomedical/healthcare systems, or computer vision)
- Communication systems and signal processing (e.g., wireless communications, power line communications, communication and sensing)
- Electronic based systems (e.g., circuits and systems for communications, or IoT, or robotics)
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