Qualifikation und Anforderung
- Einen sicheren und modernen Arbeitsplatz sowie anspruchsvolle Aufgaben mit hoher Eigenverantwortung
- Gründliche Einarbeitung und Unterstützung durch kompetente und motivierte Kollegen
- Zahlreiche Mitarbeiter-Benefits, gute Work-Life-Balance
- Es erwartet dich selbstverständlich eine auf dem anzuwendenden Kollektivvertrag basierende Entlohnung ( KV- Arbeiter im Eisen- und Metallverarbeitenden Gewerbe, Qualifizierter Facharbeiter), welches je nach individueller Qualifikation und Berufserfahrung überzahlt wird
- Alles Weitere und die letztgültige Vereinbarung zur Entlohnung treffen wir gemeinsam im Rahmen eines persönlichen Gespräches
- Alle Bewerbungen werden selbstverständlich STRENG VERTRAULICH behandelt
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In your career, let’s prove what’s possible.
- Responsible for providing quality on-site repair and maintenance service of complex electro-mechanical systems. Analytical troubleshooting of technical problems to component level. Performs complete installation/relocation start-up services
- Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. Determine corrective actions as required.
- Installations and/or relocations of equipment at customers’ sites.
- Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
- Assist in complex field modifications and updates as released in Engineering Change Notifications.
- Maintain records and reports as required to properly coordinate activities with supervisors and customers.
- Planning, management, and execution of projects of a limited scope and duration
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In your career, let’s prove what’s possible.
- Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. Determine corrective actions as required.
- Installations and/or relocations of equipment at customers’ sites.
- Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
- Assist in complex field modifications and updates as released in Engineering Change Notifications.
- Maintain records and reports as required to properly coordinate activities with supervisors and customers.
- Assist in the planning, management, and execution of projects of a limited scope and duration
- Providing high-quality on-site support for repair and maintenance service of complex electro-mechanical systems.
- Assists with the full installation and relocation processes, including system start-up services
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In your career, let’s prove what’s possible.
- Define target pricing for Clean Products.
- Recommends deal closure strategies.
- Conduct quarterly marketing and account reviews.
- Plan and manage Clean Evaluation Tool strategy.
- Participate in Configuration Reviews as a representative of the Business Development team.
- Provide management with regular updates on profitability progress and status
- Executes product market share and profitability objectives
- Represent the voice of the account team within the Product Group.
- Organize and host customers visits to the Villach site.
- Ensure commercial alignment with the Customer Support Business Group (CSBG) for the Clean Product Line.
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In your career, let’s prove what’s possible.
- Responsible for performing professional process engineering research, development and evaluation in semiconductor environment
- Reviews processing techniques and methods applied in the manufacture, fabrication and evaluation of products including in-house lab demonstrations
- Conceives and plans projects involving definition and selection of new concepts and approaches
- Works with customer and senior engineers cross functionally to understand roadmaps, process flow, inflection points, requirements and business issues/ challenges.
- Acts as customer technology manager in the planning, data collection, analysis and reporting
- Acts as single point of contact accountable for process related customer requests
- Drives introduction and evaluation of new technologies at customer sites including new tool qualifications
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In your career, let’s prove what’s possible.
- Responsible for performing professional process engineering research, development and evaluation in semiconductor environment
- Reviews processing techniques and methods applied in the manufacture, fabrication and evaluation of products including in-house lab demonstrations
- Conceives and plans projects involving definition and selection of new concepts and approaches
- Works with customer and senior engineers cross functionally to understand roadmaps, process flow, inflection points, requirements and business issues/ challenges.
- May act as single point of contact accountable for process related customer requests
- Drives introduction and evaluation of new technologies at customer sites including new tool qualifications
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In your career, let’s prove what’s possible.
- Design, develop, troubleshoot, and debug software programs for enhancements and new products
- Implement new customer requirements and features in our existing application
- Maintain and enhance existing code base by investigating and resolving problem areas
- Demonstrate, clearly communicate, and present solutions through clear documentation, flowcharts, and well-structured code
- Collaborate with cross functional teams to design and develop software programs
- Provide customer support as needed within job scope
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In your career, let’s prove what’s possible.
- Customer Relationship Management: Develop and maintain strong relationships with key accounts, acting as the primary technical point of contact.
- Priority Alignment: Drive alignment between account teams and clean product line on priorities for market penetrations and defenses.
- Process Optimization: Collaborate with customers to optimize semiconductor manufacturing processes, ensuring the highest levels of efficiency and performance.
- Product Demonstrations: Organize product demonstrations and presentations to showcasethe capabilities and benefits of Lam Research technologies.
- Feedback Loop: Gather and relay customer feedback to internal teams to drive continuousimprovement and innovation in our products and services.
- Training and Education: Provide training and educational resources to customers and account teams to enhance their understanding and utilization of Lam Research technologies.
- Cross-Functional Collaboration: Work closely with sales, engineering, and product development teams to align customer needs with company objectives.
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In your career, let’s prove what’s possible.
- Lead a team of Global Product Support engineers
- Manage to generate and release installation, maintenance, and upgrade procedures for new and existing hardware
- Establishes and maintains lines of communication with HW engineering and SW development on design, reliability, to solve product issues and production problems
- Resolve escalations and drive corrective actions with respective owners; Integrate common escalations into engineering programs to address recurring tool issues
- Ensure suppliers’ quality performance for consistent and reliable products
- Conduct design reviews with cross-functional teams and stakeholders to establish requirements and assure proper resourcing for tool installs, field upgrades. Contribute to design reviews to resolve hardware escalations.
- Generate and release installation, maintenance, and upgrade procedures for new and existing hardware.
- Serve as the Single Point of Contact for field or regional technical hardware responses.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering
- Ensure successful implementation of FIF products and CIP retrofits, including coordination of unreleased hardware documentation
- Support field readiness deliverables and develop supporting documentation such as maintenance procedures and training materials
- Execute projects for product development/improvement, product quality, and customer support
- Support for new products and continuously improved Beta versions; Collect customer data and feedback during beta evaluations and report lessons learned
- Participate in program and product audits to ensure product safety and compliance
- Work with Technical Publications on documentation templates and processes for document release
- Frequent customer business visits
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Research group and project embedment
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Main tasks:
- Analysis of scientific topics in the field of high-performance concretes and structural strengthening
- Design, preparation and performance of laboratory tests
- Evaluation of tests and in-depth interpretation of results
- Numerical simulation and derivation of analytical approaches
- Publication of research results in reports, scientific journals and at conferences - Willingness and interest to learn:
- Various test methods together with generation of test reports
- Application and interpretation of the newest measurement techniques
- Finite element software
- Occasional teaching support for university students
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In your career, let’s prove what’s possible.
- Leadership: Grow and develop the team to meet the needs of the Clean Product Line
- Customer Relationship Management: Develop and maintain strong relationships with key accounts, acting as the primary technical point of contact.
- Priority Alignment: Drive alignment between account teams and clean product line on priorities for market penetrations and defenses.
- Product Demonstrations: Organize product demonstrations and presentations to showcase the capabilities and benefits of Lam Research clean technologies.
- Feedback Loop: Gather and relay customer feedback to internal teams to drive continuous improvement and innovation in our products and services.
- Training and Education: Provide training and educational resources to customers and account teams to enhance their understanding and utilization of Lam Research clean technologies.
- Cross-Functional Collaboration: Work closely with sales, engineering, and product development teams to align customer needs with company objectives.
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