In your career, let’s prove what’s possible.
- Responsible for customer betas including installation, qualification, milestones, technical requirements, training and certification of local teams / customer
- Provides support to engineering and service products both at the factory and in the field
- Includes working in customer wafer fabrication sites / environments as required to fulfil the support function
- Creates and presents reports related to design, reliability, maintenance problems, SW bugs, projects and escalations to the relevant factory groups
- Creates and updates documentation for field service engineers and customers
- Support reported product issues by the field service engineers via problem reports
- Participates and leads as required Knowledge Management activities to share learning worldwide in order to expedite solutions, reduce repeat issues, escalations and improve cycle time closure
- Provides support to customer/users where the product is highly technical or sophisticated in nature
- Represents Lam by creating material and expertly presenting technical findings to the customer
- Can take place at the factory or in the field depending on the need
- Can include travel at short notice (24 hours)
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In your career, let’s prove what’s possible.
- Responsible for performing professional process engineering research, development and evaluation in semiconductor environment
- Reviews processing techniques and methods applied in the manufacture, fabrication and evaluation of products including in-house lab demonstrations
- Conceives and plans projects involving definition and selection of new concepts and approaches
- Works with customer and senior engineers cross functionally to understand roadmaps, process flow, inflection points, requirements and business issues/ challenges.
- Acts as customer technology manager in the planning, data collection, analysis and reporting
- Acts as single point of contact accountable for process related customer requests
- Drives introduction and evaluation of new technologies at customer sites including new tool qualifications
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In your career, let’s prove what’s possible.
- Customer Relationship Management:
Develop and maintain strong relationships with key accounts,acting as the primary technical point of contact. - Priority Alignment:
Drive alignment between account teams and clean product line on priorities formarket penetrations and defenses. - Process Optimization:
Collaborate with customers to optimize semiconductor manufacturing processes,ensuring the highest levels of efficiency and performance. - Product Demonstrations:
Organize product demonstrations and presentations to showcasethecapabilities and benefits of Lam Research technologies. - Feedback Loop:
Gather and relay customer feedback to internal teams to drive continuousimprovementand innovation in our products and services. - Training and Education:
Provide training and educational resources to customers and account teams toenhance their understanding and utilization of Lam Research technologies. - Cross-Functional Collaboration:
Work closely with sales, engineering, and product development teamsto align customer needs with company objectives.
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In your career, let’s prove what’s possible.
- Customer Relationship Management: Develop and maintain strong relationships with key accounts, acting as the primary technical point of contact.
- Priority Alignment: Drive alignment between account teams and clean product line on priorities for market penetrations and defenses.
- Process Optimization: Collaborate with customers to optimize semiconductor manufacturing processes, ensuring the highest levels of efficiency and performance.
- Product Demonstrations: Organize product demonstrations and presentations to showcasethe capabilities and benefits of Lam Research technologies.
- Feedback Loop: Gather and relay customer feedback to internal teams to drive continuousimprovement and innovation in our products and services.
- Training and Education: Provide training and educational resources to customers and account teams to enhance their understanding and utilization of Lam Research technologies.
- Cross-Functional Collaboration: Work closely with sales, engineering, and product development teams to align customer needs with company objectives.
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In your career, let’s prove what’s possible.
- Design, develop, troubleshoot, and debug software programs for enhancements and new products.
- Implement new customer requirements and features in our existing application.
- Maintain and enhance existing code base by investigating and resolving problem areas.
- Demonstrate solutions through clear documentation, flowcharts, and well-structured code.
- Collaborate with cross functional teams to design and develop software programs.
- Provide technical guidance and mentoring for more junior engineers.
- May visit customer site to provide support and have ability to travel (total is less than 10%).
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Vollzeit
Villach (Austria), Munich (Germany)
04.05.2026
Villach (Austria), Munich (Germany)
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Announcement
- Contribution to the main research areas of the research group;
- Independent teaching at the university, both in German and English depending on necessities, as well as supervision of student work;
- Commitment to high-quality research and publications, including research dissemination;
- (Co-)acquisition of funded projects as well as participation in departmental research projects;
- Participation in the organisation of workshops, conferences and other events;
- Participation in the management and development of the department as well as its national and international networks;
- Contribution to the departmental administration and quality assurance measures.
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Announcement
- Independent research including the publication of research articles and active participation in international conferences, in one or more of the following fields: numerical methods for stochastic differential equations, computational stochastics, optimal transport for stochastic processes, analysis of stochastic differential equations
- Independent delivery of lectures and exercise courses using established and innovative methods (e.g., digital teaching); on average 4 teaching hours per week during the semester
- Supervision of Bachelor’s and Master’s students
- Participation in public relations activities
- Participation in university self-management and in quality assurance measures
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